Friday, September 19, 2008

An Example Of Good Customer Service

Hi all!

Hope everyone is well and enjoying the good weather (well, it's good here in K/W, Ontario!).

Our buyer agent (estate agent for those in the UK) had sent out invitations to all her clients for a spa day....on her!!! Yes, you read that right!!!

We visited a resort called Le Scandinave in the Blue Mountain area of Collingwood, Ontario to have a relaxing time. Transportation was also provided for us as well to and from the spa resort as well as breakfast and lunch...we did not pay for a single thing!!!! Collingwood by the way is about 1 1/2 hours drive north / north east from Kitchener.


Here is a picture of us when we just arrived.....








The spa contains 3 outside hot tubs, 2 cold pools, a 3 tier steam room and two saunas. It was just a nice day to kick back, chill out and do nothing all day...and we did not have to pay for it...another picture is below:








We made more friends on this trip (again!!) and even met some of our new neighbours who we will be living near shortly....another picture is needed....someone is relaxing below....









Now a comment to the UK readers of this blog:

Can you imagine an estate agent taking you on a spa day, out of their own pockets, and you did not have to pay for anything....yeah...ok...good luck with that!!! We think not!!! A lesson to all back there......CUSTOMER SERVICE IS IMPORTANT!!!!

Canadians, like the people down south (the yanks) know a thing or two about customer service. We have written a letter to our buyer agent thanking her for taking her own free time out to organize this for us....NICE!

Must go now and catch some sleepzzzzzzzzzzzzzz.............

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